Orderm8te products and services are owned entirely by Thinc Investments Pty Ltd. (ABN 55 120 346 545). Thinc Investments Pty Ltd aims to provide Orderm8te's users and administrators with the best possible software. For us to best achieve our goal, we aim to use the personal information we collect from our customers in the most efficient ways possible.
Thinc Investments Pty Ltd wish to assure our customers that in handling personal information we provide an appropriate level of privacy, consistent with Australia's National Privacy Principles.
This statement describes our policy for dealing with your personal information.
Personal Information is any information about you that identifies you, or by which your identity can reasonably be ascertained.
If Thinc Investments Pty Ltd is unable to collect personal information it requires, the Orderm8te products and services may not be able to function as intended. Therefore, Thinc Investments Pty Ltd may not be able to do business with you or the organisation with which you are connected.
Where possible, Thinc Investments Pty Ltd will collect your personal information directly from you. This may take place in a number of ways, such as when you register to use the Orderm8te product or participate in Orderm8te services. Our website also offers interactive facilities for you to submit personal information, such as enquiry or comment forms. Further, the organisation that set up the services that you are participating in may have also submitted personal information about you. In addition, we may obtain personal information from third parties such as our contractors and regulatory authorities.
Our systems also log details regarding your usage. Our host records your server addresses, domain names, the dates and times of your visits and the pages that you viewed. Thinc Investments Pty Ltd may use cookies to help to collect this information (data sent to your web browser that allows Orderm8te to interact more efficiently with your computer).
Thinc Investments Pty Ltd will always adhere with the principles of this privacy policy and the National Privacy Principles regardless of the method of acquiring the information.
It is generally Thinc Investment's policy not to disclose information to external organisations, however, in order to supply you with Orderm8te products and services it may be necessary to disclose your information to business partners or contractors. Examples of contractors that we may need to disclose information to in the services of providing the products or services are:
Those contracted parties are not authorised by Thinc Investments Pty Ltd to use personal information for anything other than the purpose for which we supplied that information to them.
Sometimes, Thinc Investments Pty Ltd is legally obligated to disclose personal information. For example, information may be disclosed to a court in response to a subpoena or to a Government agency such as an Australian regulatory agency. Thinc Investments Pty Ltd may also disclose personal information where you consent to us doing so. That consent may be written, verbal or implied from your conduct.
The nature of the Orderm8te product makes it necessary for your personal details and transcripts to be made available to the administrator(s) of the services(s) that you are participating in.
Services administrators will have access to personal information submitted by users. When using this personal information, services administrators are required to adhere to the privacy requirements set out in this document and Australia's National Privacy Principles.
Thinc Investments Pty Ltd may use personal information to inform users of Orderm8te of changes and improvements to our products and services, or about promotions that we think you may be interested in.
We will always provide you with an opportunity to opt out of this correspondence. You can let us know at any time if you no longer wish to receive marketing material (by contacting us by any of the means set out below) and we will remove your details from our direct marketing database.
Thinc Investments Pty Ltd and the administrators of your services rely on the personal information we hold. Therefore, it is very important that the information we hold is accurate, complete and up to date.
We attempt to ensure that the personal information we hold is current and accurate whenever we collect or use it. From time to time, it may be necessary to ask you to tell us if there are any changes to your personal information. If you find that any information we hold about you is incorrect, please contact us immediately and we will correct it.
You have a right to access your personal information, subject to some exceptions allowed by law. If you would like to do so, please contact us using one of the methods set out below. For legal and security reasons, you may be required to put your request in writing. Thinc Investments Pty Ltd reserves the right to charge a fee for searching for, and providing access to your information.
If you have any questions in relation to privacy, please contact us on +61 2 9259 8300 between 9.00am and 5.00pm, Monday to Friday. Please note that this number is not for general enquiries. Alternatively, you can write to us at Level 2, Suite 6, 235 Macquarie St, Sydney NSW 2000.